Refund Policy
The Gamer Gift Guide (the main guide, the bonuses, and the bundles) is digital content delivered instantly by email as soon as your payment clears. Because of that instant delivery, we don't offer refunds simply for changing your mind after the content has been downloaded — except under the guarantee below, which we offer regardless.
7-day money-back guarantee
We offer a 7-day guarantee from the date of purchase: if you read it and it's not for you, email us at atencionalcliente@clavegamer.com.ar from the same address you purchased with, and we'll refund the full amount. You don't need to explain why.
Refunds are processed through Whop, back to the same payment method you used. If you paid by card, your bank issues the credit and it may take a few business days to show up on your statement.
Any other issue
If you have a real problem with your purchase outside that window, email us anyway at atencionalcliente@clavegamer.com.ar — we look at it case by case. Include your full name, the email used for the purchase, order number or purchase date, and the reason for your request.
You'll get a reply within 5 business days.